15 -16 MAY 2018 | Royce Hotel, Melbourne, VIC

Liz Smith


Director Academic Success and Strategic Practice Leader in Online Education
Charles Sturt University


3:40 PM Developing a Student - Centric Support System for Online Learners to Improve Learner Experience and Outcomes

In Australian universities last year 66% of online learners failed to complete their course. As one of the leading providers of Online Education in Australia with a large cohort of remote learners, Charles Sturt University has identified the importance of providing an online learning experience which is not only engaging and interactive but critically, supportive. This session will outline the university’s comprehensive approach to the provision of student support including:

  • Supporting a successful transition to online learning
  • Creating a student centric online student support model
  • Examples of effective online student support mechanisms


Check out the incredible speaker line-up to see who will be joining Liz.

Download The Latest Agenda