15 -16 MAY 2018 | Royce Hotel, Melbourne, VIC

Jason Alford

Change Manager
University of Adelaide


12:10 PM Adoption of an Agile Organisational Culture to Improve the Student Experience

Despite the many opportunities presented by new educational technologies, both graduate satisfaction rates and graduate employment rates have been stagnant over the past three years. This is an indication that the approach taken by the Higher Education sector to adapt in the evolving digital age is not succeeding in using technology and innovation to deliver a better student experience. At the University of Adelaide however, an agile culture has been adopted and is utilised on a day-to-day basis to improve strategic alignment and deliver the greatest student value sooner. In this session Jason will highlight the steps taken to achieve this:

  • Changing the preoccupation within the Institutional business model from efficiency and predictability to transparency and continuous improvement
  • Evolving team culture and practices to foster a greater sense of autonomy, collaboration and openness
  • Using student feedback and closer student involvement to improve the operational model and effectiveness


Check out the incredible speaker line-up to see who will be joining Jason.

Download The Latest Agenda