Conference Day Two: Wednesday, 21 June 2017




09:00 AM - 09:10 AM Conference Opening – Remarks from the Conference Chairperson


9:10 AM - 9:50 AM INTERNATIONAL KEYNOTE: Learning In The Age of Digitisation

Eric Tsui, Chair, Advisory Committee on ELearning, The Hong Kong Polytechnic University
In the age of digitisation, learning is ubiquitous and pervasive, transcending beyond the walls of a classroom. In fact, new learning pedagogies are often introduced and learners need to learn from multiple quality services and contribute to all stages of a learning process. In this talk, the speaker will discuss the use sophisticated tools for a comprehensive and sustainable peer-based learning environment for future knowledge workers such as:
  • Personal Learning Environment and Network (PLE&N)
  • MOOCs (Massive Open Online Courses) & flipped classrooms
  • Co-creation of content and curriculum

Eric Tsui

Chair, Advisory Committee on ELearning
The Hong Kong Polytechnic University


9:50 AM - 10:30 AM Using An Agile Approach Towards The Development of Sustainable And Scalable Online Education Programs

Brett McLeannan, Head of Learning Design, Content Production and Learning Technology, Open Universities
Having led the rapid delivery of Australia’s Largest MOOC project (Open2Study) and the delivery of blended and 100% online programs for a range of institutions, Brett draws on experiences from the technical and teaching side of the equation to addresses the need for improving change management initiatives at universities to develop scalable, innovative and cost-efficient online programs.
  • The need for an overhaul of change management procedures within Australian educational institutions and universities
  • Building a core-team of capable individuals with a mix of lecturers and designers for developing a program based on continuous improvement and enhancement
  • Mixing Agile, and traditional waterfall methodologies to rapidly implement programs that create the best mix of collaborative practice and continuous innovation

Brett McLeannan

Head of Learning Design, Content Production and Learning Technology
Open Universities


10:30 AM - 11:00 AM Speed Networking


11:00 AM - 11:30 AM MORNING TEA


11:30 AM - 12:10 PM Hale Future School Case Study: Lessons From A Totally Online School Providing Dynamic Virtual Classroom Experience To Distance Learners

Michael Valentine, Michael Valentine Director of Distance Learning, Hale Future School
Hale School is an independent boys’ school in Perth, founded in 1858. Hale Future School is a unique outreach curriculum designed explicitly for non-Hale School, rural students. It offers a valid, virtually cost-free option, for government schools to enrich their extension programs for capable students in remote WA schools. The entirely online program is a classic disruptor to the long established context of government providing services for remote students.

The curriculum is interdisciplinary and caters for students who respond enthusiastically to academic challenges that require a degree of intellectual agility whilst providing participants with the opportunity to demonstrate their unique understandings in creative and collaborative ways, over distance.

This case study will provide an opportunity for universities to learn from Michael's experiences about:
  • Enhancing online collaboration via WebEx, OneNote and SharePoint and various other technologies to provide an immersive, dynamic virtual classroom experience for students and teacher
  • The importance and challenge of sustained student-engagement during synchronous sessions
  • Overcoming technological, political and curriculum challenges to provide a quality teaching and learning experience in a cross-sectorial context
  • The value of empowering teachers to utilise existing technologies to build their own professional networks and expand their learning horizons as well as those of their students

Michael Valentine

Michael Valentine Director of Distance Learning
Hale Future School


12:10 PM - 12:50 PM Paying Attention To The Long-Tail: What Returns May Yet Come From MOOCs?

Katy McDevitt, Program Manager, AdelaideX, University of Adelaide
With the implementation of any online learning program, the evaluation process of its success must look beyond figures and metrics. It is imperative that the program enables constant improvements and innovations around the modules and is adopted well by both, the teachers and students. Or as it’s said at University of Adelaide, attention is paid to the ‘long tail’ of digital learning. With the AdelaideX Program making waves in the MOOCs space and succeeding at this, the session will run you through:
  • How universities can overcome lags and inefficiencies with their current business model
  • Adopting the lean and agile approach of tech-providers for swiftness of implementation
  • How AdelaideX has enabled widespread adoption and sharing of open resources, to date.

Katy McDevitt

Program Manager, AdelaideX
University of Adelaide


11:30 AM - 12:10 PM Workplace 4.0: Leveraging A Digital Adaptive Learning Curriculum That Personalises & Automates Training To Prepare Changing Market Skillsets

Mathias Otte, Head of Learning Services, BUPA
At BUPA, a highly adaptive induction program has been developed which combines 4 programs into a single comprehensive modular program that embeds digital training along with offline simulations. With access to data and digital technologies, the program is on track to revolutionize the induction process through an Adaptive Curriculum that will adapt to changing skillsets and business needs based on the digitisation of the workplace.
  • Foundations
  1. Understand the need to move towards a comprehensive, flexible and digitally enabled training model for employees
  2. Overcoming the challenges with various stakeholders through effective change management

  • Solution
  1. Setting a framework for an adaptive curriculum that accommodates for the differing needs of the individual and the business (short term and long term)

  • Way Forward
  1. Moving to automated, curricula – personalised to individual needs - through a ‘Global Capabilities Framework’ that brings ‘Workplace 4.0’ into a realizable objective

Mathias Otte

Head of Learning Services


12:10 PM - 12:50 PM Developing an Innovative And Cost-Effective Learning Technology Strategy

Brenda Smith, Content and Innovation Lead, Global Learning, Human Resources, Telstra
With eLearning programs that are fast becoming forward-looking and ‘smart’, it is important for organisations to evaluate and implement cost-effective strategies for ‘smart’ development of content and the curation of existing content to build capability. Telstra recently has embarked on enabling a new culture for learning for its 40,000 internal employees as a part of its transformation project from a telecommunications company to a global technology provider. In a bid to uplift capability and reduce the reliance on content creation an innovative technology and curation led strategy has been put in place.
  • Aligning the key purpose of L&D with the broader strategy of the business
  • Why content curation needs to be part of a learning strategy
  • Challenges with a massive transformation program
  • Enabling learning culture through the implementation of innovative learning technology

Brenda Smith

Content and Innovation Lead, Global Learning, Human Resources

12:50 PM - 1:50 PM LUNCH BREAK


1:50 PM - 2:30 PM EduGrowth Accelerator Program: Exploring Landscape-Wide Collaboration To Mitigate Resource Limitations and Develop An Eclectic Mix Of Relevant Online Programs

Riley Batchelor, CEO, EduGrowth
Most Australian universities lack the resources to carry out an entire system replacement that enable them to innovate and offer online programs that look beyond commercial content delivery to provide a truly innovative experience. Most also struggle to maximize their relationship with technology providers and with the lack of know-how, are dependent on their inputs to develop the online program experience. EduGrowth, a nonprofit education acceleration program, addresses these challenges by looking into:
  • The need for a landscape-wide collaboration that can enable innovation and efficiency
  • How shared values can lead to synergies and bring down costs
  • Being able to maximize results from relationships with the technology provider
  • How EduGrowth is taking on this initiative by facilitating collaboration between tech providers and universities

Riley Batchelor



2:30 PM - 3:10 PM Open Training Education Network Case Study: An Award Winning Online Initiative Providing High Quality Education

Margaret Simpson, Manager – OTEN Completions, Open Training & Education Network (OTEN) - TAFE NSW
Public policy and a series of initiatives have enabled Australia to make the quantum leap to a high income nation through skills-based training and lifelong learning (Australian Government: 2015). Open Training Education Network (OTEN) as part of TAFE NSW delivers work ready graduates who contribute to Australia’s highly skilled workforce.

OTEN has experienced a three-fold growth in enrolments over the last decade, delivering over 250 qualifications to more than 120,000 students in 2016. The flexible nature of course delivery offered by OTEN enables students to study at a time and place of their convenience. It is also the proud winner of the 2016 NSW Large Training Provider of the Year award. This session will delve into OTEN’s success story.
  • Student profiling – using pre-course assessments to match the right learner with the right course;
  • Increasing learner awareness and preparedness in a distance education setting
  • Responding to students’ needs with innovative use of social media (UCroo, YouTube, Facebook and Twitter) for teaching and learning and develop online learning communities.
  • Developing scalable systems and processes to manage large numbers of learners with differing interests
  • Development of enticing and extensive online learning resources and managing learner expectations and teacher capability

Margaret Simpson

Manager – OTEN Completions
Open Training & Education Network (OTEN) - TAFE NSW


1:50 PM - 2:30 PM Measuring The Return on Investment of Learning & Development

Wesley Payne McClendon , Associate Professor – Human Capital Management, Melbourne Business School
Historically, the ROI of L&D is measured by cost as learning and development practitioners falsely assume greater investment in programs lead to greater outcomes. Peter Drucker famously wrote that you can't change what you can't measure. Therefore, when considering the value of learning and development programs, measuring change must demonstrate both enterprise-wide commercial value – quantified in financial terms, and individual professional development value – quantified by capability and performance outcomes. This session will refresh the approach towards measuring the return on investment of learning and development initiatives through an assessment of commercial and development value.
  • Why traditional L&D ROI measurement based on cost-benefit approach don’t translate to strategic return
  • How a value-driven L&D measurement system leads to greater program or initiative efficacy - the ability to produce a desired or intended result or outcome
  • Illustrate L&D’s commercial and development return through a business case study

Wesley Payne McClendon

Associate Professor – Human Capital Management
Melbourne Business School


2:30 PM - 3:10 PM Foxtel Case Study: Implementing A Learning Transformation Strategy leveraging Digital Technologies

Sarah Stone, Head of Learning & Development, Foxtel
Over the last 12 months Foxtel has undertaken digital transformation of their L&D strategy. It has been tailored specifically to meet the needs and requirements of the modern learner, both, in and outside the workplace. In this case study, Sarah will run you through her experiences over this transformation journey to provide insights into:
  • Implementing a modern digital, social and best practice learning strategy
  • Increasing digital learning from 19 to 45% of all Foxtel delivered learning
  • Delivering on boarding experience prior to day 1
  • Introduction of Foxtel’s first learning app
  • Overcoming challenges with managing stakeholder expectations and inertia of change

Sarah Stone

Head of Learning & Development




3:40 PM - 4:20 PM Governing Quality Of Online Content Through Threshold Standards: Facilitating A Consistent Learning Experience

Michael Sankey, Director, Learning Transformations, Western Sydney University
With digital learning and teaching initiatives now becoming the main-stream, a new delicate balance has emerged for institutions pushing hard to maximize the affordances of the online space. This balance has to do with the level of control an institution wishes to place over these environments, against providing sufficient freedom for their academic staff to maximize their online classroom. Of upmost importance, it is imperative to approach the development of these environments with a student first perspective, so that the learner experience is not compromised. This session will harbor a discussion on best practice production principles associated with an institutional LMS that can help ensure the provision of highquality learning environments that, to some degree, can ameliorate the inherent disadvantage faced by some online learners, primarily due to the lack of social cues associated with physical interactions and the on-campus experience.
  • Why many online environments fail to engage the learner
  • Balancing the institution’s control over the online-space to maintain high-quality content production
  • Developing guidelines of good practices and thresholds to ensure a level of quality in the environments used for online courses and programs

Michael Sankey

Director, Learning Transformations
Western Sydney University
99% of mobile learners believe the mobile format enhanced their learning, yet only 10% of companies are using mobile web-based learning solutions and 8% using mobile learning apps. With the ability to provide the learner his training experience not only beyond the walls of a classroom but also on-the-move, it is a potent avenue that can revolutionize digital learning initiatives as we know it. This avenue though has its share of criticisms as well in terms of viability and execution of programs and plans dedicated to the mini-screens. This panel discussion will explore these aspects to understand:
  • How mobile-based learning can revolutionize the learner experience
  • Ways to leverage the mobility-aspect of mobile phones to build training and learning into the user’s lifestyle
  • How human media consumption habits and mindset dents the use of mobiles and tablets for learning initiatives
  • Overcoming technical challenges around development and delivery of content to the learner

Adam Demooy

Head of Digital Learning
QBE Insurance

Sarah Stone

Head of Learning & Development

Nina Lord

Director, Health Education & Training Institute (HETI) -
NSW Health

Kathy Farkas

Manager Learning Culture & Curation


5:10 PM - 5:20 PM Conference Closing – Remarks from the Conference Chairperson