Conference Day One: Tuesday, 20 June 2017




8:20 AM - 8:30 AM Conference Opening – Remarks from the Conference Chairperson

Learning analytics is extremely topical with almost all educational institutions looking into or within early phases of this sphere. With a vast multitude of access points, the amount of data available is more than ever before. This panel will look into the following themes:
  • How one size does not fit all in learning analytics as learning context and instructional conditions shape learning analytics results
  • The need to have multidisciplinary teams in institutions to understand and act on the complexity of the analytics
  • Developing capabilities of educators, researchers and policymakers to exploit the data into meaningful insights


Dragan Gasevic

Professor and Chair in Learning Analytics and Informatics
The University of Edinburgh

Gregor Kenedy

Pro Vice Chancellor (Educational Innovation)
University of Melbourne

Cassandra Colvin

Manager, Learning Analytics
University of South Australia

Kevin Bell

Pro Vice Chancellor (Digital Futures)
University of Western Sydney


9:10 AM - 9:50 AM Transforming Pedagogy For Student Engagement and Success: A ‘Theory of Change’ Perspective

Philippa Levy, Pro Vice-Chancellor (Student Learning), University of Adelaide
Strengthening engagement is a goal of many educational quality enhancement and innovation initiatives in institutions across the global higher education sector. At the same time, and as part of this effort, institutions are seeking to leverage digital technologies to better meet student expectations and needs, and to enrich learning experiences. This session will offer a case study example based on the University of Adelaide’s current initiative to support pedagogical transformation for student engagement and success through a number of linked projects. In particular, it will focus on the ‘MyUni Transform’ project which is using institutional transition to a new LMS as the opportunity to support uplift in blended learning design and related educational practice, across the institution as a whole. It will draw on ongoing impact evaluation of this change initiative, adopting a ‘theory of change’ evaluative framework, and illustrate its connectivity with other projects including capacity-development in learning analytics.

  • Challenges and practical strategies for institution-level educational change
  • Developing educators’ capabilities for digital learning and teaching
  • Supporting evidence-based educational design and interventions with learning analytics
  • Evaluating educational change initiatives to better understand change facilitation

Philippa Levy

Pro Vice-Chancellor (Student Learning)
University of Adelaide


9:50 AM - 10:20 AM Speed Networking


10:20 AM - 11:00 AM MORNING TEA


11:00 AM - 11:40 AM University of Central Florida Case Study – UDOIT: Empowering Instructors To Overcome Content Accessibility Issues Through Semi-Automation Of Processes

Jacob Bates, Techrangers Team Lead, University of Central Florida
With the online education platform handed over by developers to academic staff, most universities grapple with incapable or resistant staff to deal with technical issues. This prevents students from accessing a hassle-free education experience. UCF’s open-source innovation - Universal Design Online content Inspection Tool (UDOIT) is an innovative solution that brings content accessibility to the forefront of online experience for students with varying abilities and skills.
  • Developing a lean platform that enables integration of a comprehensive tool like UDOIT
  • Striking down the lead time of accessibility through instructor empowerment and reduced dependence on the IT and external team
  • Why UDOIT is a stepping stone towards accessibility streamlining automation

Jacob Bates

Techrangers Team Lead
University of Central Florida


11:40 AM - 12:20 PM Moving from Content to Connection: Engaging Students Through New Interactive and Adaptive Online Learning Experiences

Julie Lindsay, Quality Learning and Teaching Leader (Online), Charles Sturt University
With improvements in digital capabilities, institutions must move beyond the traditional method of online education purely based for content provision to a comprehensive engagement-oriented ecosystem for learning. At Charles Sturt University, this is becoming a reality through the u!magine innovation unit's Online Learning Model (OLM). The OLM consists of 7 elements and makes use of online technologies to engage all stakeholders holistically to ensure a connected learning experience.
  • How u!magine is supporting interactive, flexible and adaptive learning for its students
  • Leveraging multimedia tools such as Blogs, Twitter and VoiceThread to build an engaging content learning community
  • Integrating the 7 OLM elements into subjects and across courses to improve the education experience
  • Overcoming pedagogical challenges involved with content development, teacher presence and online learning modes

Julie Lindsay

Quality Learning and Teaching Leader (Online)
Charles Sturt University
The opportunities for learning anytime, anywhere has been made real by the availability of a growing array of online courses, programs and resources from around the world. Some universities might see this proliferation as a threat to their own provision and their student appeal, however others are looking at how they might use these learning packages to enhance and contribute to their own offering through credentialing. Providing credentialing for this provision offers opportunities for universities but also challenges such as:
  • How to determine the quality of the course/resource when not developed by that university? Can we create international standards or principles?
  • How is assessment of learning outcomes assured? Do universities need to provide their own assessments to be appropriately assured?
  • How is equivalence of level and content determined? How can universities promote transference without getting caught up in regulatory hurdles?
  • How might universities use partnerships (including other universities and corporates) to create and promote courses and credentials?


Darrell Evans

Deputy Vice-Chancellor (Academic)
University of Newcastle

Katy McDevitt

Program Manager, AdelaideX
University of Adelaide

Pauline Farrell

Director - Education Leadership and Student Experience
Swinburne University of Technology – PAVE


11:00 AM - 11:40 AM Cost-Effective LMS Innovation: Driving Workforce Excellence Through An Insights-Driven Personalization And Gamification Strategy

Pablo Rico, OD Lead, Digital Learning, Fairfax Media
As driving learner engagement is a key challenge to the success of any digital learning and development program, Pablo Rico addresses how Fairfax Media overcame this hurdle through a proprietary analytics function that integrates insights from various learning portals and systems employed to provide personalized feedback on the learner’s involvement and progress. Using these insights, he explains:
  • How Fairfax Media implemented an innovative learning program that integrates smart analytics within training modules
  • How to enable workforce excellence by driving competition through automated, analytics-based assessment and gamification
  • Stripping costs by implementing a plug-in training system that integrates open source and commercial products rather than employing an expensive end-to-end service provider
  • Employing a lean and competent developing team for successful implementation of costeffective yet innovative programs

Pablo Rico

OD Lead, Digital Learning
Fairfax Media


11:40 AM - 12:20 PM Using Blended Learning As A Lever To Bring Experiential Learning And Innovation Into Daily Operations

Krithika Hansen, Head of Learning & Innovation, Pitcher Partners
While most organizations are looking at digitizing L&D, it is essential to acknowledge the importance of personal touch which can enable employees to develop beyond technical skills into well-rounded personalities. At companies like Pitcher Partners, where knowledge and expertize rather than products are sold, it is important to build a training program that imbibes the best of both worlds – digital and in-person, to beckon leaders to drive innovative thinking that goes beyond theoretical content to on-the-job applications.
  • The importance of a blended learning approach for leadership and capability development
  • Orienting training modules around behavior and mindset to build leadership capabilities
  • Leveraging the digital channel through podcasts and shorter content pieces to improve learner engagement
  • How the Design Thinking module in the leadership program enabled transfer of projectoriented work into daily dealings

Krithika Hansen

Head of Learning & Innovation
Pitcher Partners


12:20 PM - 1:00 PM Measuring The Return on Investment of Learning & Development

Wesley Payne McClendon , Associate Professor – Human Capital Management, Melbourne Business School
Historically, the ROI of L&D is measured by cost as learning and development practitioners falsely assume greater investment in programs lead to greater outcomes. Peter Drucker famously wrote that you can't change what you can't measure. Therefore, when considering the value of learning and development programs, measuring change must demonstrate both enterprise-wide commercial value – quantified in financial terms, and individual professional development value – quantified by capability and performance outcomes. This session will refresh the approach towards measuring the return on investment of learning and development initiatives through an assessment of commercial and development value.

  • Why traditional L&D ROI measurement based on cost-benefit approach don’t translate to strategic return
  • How a value-driven L&D measurement system leads to greater program or initiative efficacy - the ability to produce a desired or intended result or outcome
  • Illustrate L&D’s commercial and development return through a business case study

Wesley Payne McClendon

Associate Professor – Human Capital Management
Melbourne Business School

1:00 PM - 2:00 PM LUNCH BREAK


2:00 PM - 2:40 PM Improving Student Retention and Completion through Adaptive and Personalized Learning Design

Kevin Bell, Pro Vice Chancellor (Digital Futures), University of Western Sydney
This session will provide insight into accentuating student intrinsic motivation within program/course design through, as Kevin Bell terms it , ‘Gameful design.’ He describes how these principles can be used to address the challenges with learner engagement and retention in distance and blended programming. With a social agenda in mind, he will reflect upon the research done into the psychology of at-risk and remote populations, collaborations with MOOC and Competency-Based programme providers and his doctoral work at University of Pennsylvania to provide insights on:

  • Understanding the psychology of learners – tying intrinsic motivators into the learning design for an adaptive and personalized learning journey
  • Gameful design – Drawing a matrix of rules and reward structures to cultivate interactive and enriching experiences for the learner on the online platform
  • The potential of these tools and systems to support at risk students.

Kevin Bell

Pro Vice Chancellor (Digital Futures)
University of Western Sydney


2:40 PM - 3:20 PM Panel Discussion: Leveraging Technology To Revolutionize The Online Learning Experience

Peter Holman, Senior Learning Application Technician, TAFE NSW Brett McLeannan, Head of Learning Design, Content Production and Learning Technology, Open Universities
With online education on the agenda for most universities and institutions in Australia, this session paints a picture of the future of online & e-Learning and how technological advancements aim to revolutionize this experience.
  • How technologies like Microsoft HoloLens aim to change online learning experience as we know it
  • How AR, VR and machine learning will enable an immersive educational experience and their potential areas of application
  • Embedding the learning experience into the student’s lifestyle
  • Overcoming budgetary restraints to maximize tech offerings

Peter Holman

Senior Learning Application Technician

Brett McLeannan

Head of Learning Design, Content Production and Learning Technology
Open Universities


2:00 PM - 2:40 PM PANEL DISCUSSION: Social Learning: A Cost Effective Initiative To Drive ROI And Growth Of A Self-driven Learning Community

Andres Jonmundsson, Head of Learning & Development, Fuji Xerox Vanessa North, Director – Learning & Development, Australian Tax Office
87% of employees say that sharing knowledge with their team is critical for learning. With traditional As technology struggles to shrug-off challenges with learner engagement due to lack of face-to-face interactions with both, peers and the trainer, it’s important to build in social elements into the program that enable the learning process to be collaborative and interactive. This session further explores this angle to understand how social interaction elements can be infused into the LMS to bring forth an immersive learning experience.
  • How social learning enables budget savings and drives up ROI through synergistic learning initiatives
  • How social media can be leveraged to enable a learner-led training pathway rather than traditional structural methods of instructor-led training
  • Guidelines for developing an engaging blended-learning program that incorporates micro-learning and elicits virtual conversations
  • Controlling the flow of information and knowledge to develop a community that thrives on shared-values and connections

Andres Jonmundsson

Head of Learning & Development
Fuji Xerox

Vanessa North

Director – Learning & Development
Australian Tax Office


2:40 PM - 3:20 PM Multimedia-Effect: Embedding Cost-Effective Video Production Methodologies Into Training Modules To Improve Learner Engagement and Knowledge Retention

Adam Demooy, Head of Digital Learning, QBE Insurance
Research shows that 90% of our brain’s knowledge processing is visual and how this mode of content deployment shows learning improvements by over 400% in comparison to verbal and written methods. Hence, it is important for organizations to master the art of visuals and ensure maximum knowledge retention for employees so that commercial objectives can be met. While video production is known to weigh up significant costs, this session will run you through ways to innovate and build visuals that achieve objectives while being light on the wallet.
  • Understand the flexibility of video usage - embedding into the learner’s training journey and lifestyle through use of social media and digital devices
  • Ways to produce high quality videos in a cost-effective manner

Adam Demooy

Head of Digital Learning
QBE Insurance




3:50 PM - 4:30 PM Meeting The Changing Australian Workforce Needs Through New Paradigms In Curriculum Design

Pauline Farrell, Director - Education Leadership and Student Experience, Swinburne University of Technology – PAVE
CEDA research suggested that 48% of current employees will not have the skills to meet the emerging job market. 40% of jobs will be self employment. This session will provide an overview of the changing world we live in, ask you to unpack jobs of the future and share a case study of what Swinburne University is working on in this space. The case study will share our new programs in applied technologies at Diploma, Associate Degree and Degree level that incorporate IT, Business, Design and technical skills.
  • Are training packages capable of meeting the fast changes of Industry 4.0 and the internet of things?
  • Will rapidly changing job requirements and actual jobs reflect our current curriculum?
  • How can we rapidly build curriculum to meeting the increasingly divergent skills sets needed that incorporate skill and mind sets that transverse traditional faculty or industry areas?

Pauline Farrell

Director - Education Leadership and Student Experience
Swinburne University of Technology – PAVE


4:30 PM - 5:10 PM Health Education & Training Institute Case Study: Developing Innovative & Personalized Learning Resources That Create Communities of Practice

Nina Lord, Director, Health Education & Training Institute (HETI) -, NSW Health
The Health Education & Training Institute is commissioned by NSW Health to develop learning resources for over 150,000 staff covering approximately 340 different roles. Addressing the program and skill requirements is a team of seconded educators without any technical experience or know-how to develop online & e-learning resources. Nina Lord has taken on leadership responsibilities for this team and has overseen the development of over 350 resources with many of them gaining international and national awards and recognition. This case study will delve into her experience with this model to provide insights around:

  • Overcoming challenges around leading a team without technical knowledge around online & e-learning to develop award winning resources
  • Understanding guidelines around resource development to maintain high quality standards
  • Forward looking initiatives like gamification and Q-stream that equip learners with behavior-driven insights to optimize commercial targets
  • Thriving on shared values by collaboration with SMEs and developers through the development journey

Nina Lord

Director, Health Education & Training Institute (HETI) -
NSW Health


5:10 PM - 5:20 PM Conference Closing – Remarks from the Conference Chairperson